Shipping policy
Thank you for shopping with Positive Path Candles!
Processing Time
All orders are handmade and typically processed within 3–5 business days before shipment. During busy periods, processing times may be slightly longer.
Shipping Time
Once shipped, most orders arrive within 3–7 business days, depending on the shipping method selected and destination.
Shipping Rates
Shipping costs are calculated at checkout based on the shipping destination.
Damaged or Lost Packages
If your order arrives damaged, please contact us within 7 days of delivery and include photos of the damage. We will work with you to resolve the issue.
Positive Path Candles is not responsible for shipping delays caused by carriers, weather conditions, or other circumstances outside our control.
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order. We are not responsible for packages sent to incorrectly entered addresses.
Contact Us
For shipping questions, please contact us at:
katlynntaylor23@icloud.com